Shipping Policy
Shipping Policy
At CarSeatCushions.com, we are committed to providing a seamless shopping experience and ensuring that your order reaches you promptly and safely. Please read our shipping policy to understand the details regarding processing, shipping times, and delivery.
Processing Time
All of our products are made to order to ensure the highest quality and freshness. Our standard processing time is 2-3 business days. During this period, your order is prepared, packaged, and dispatched from our warehouse. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Costs
We are proud to offer free worldwide shipping on all of our products, so you can shop without worrying about additional costs at checkout.
Estimated Delivery Times
Once your order is processed, you can expect delivery within 7-14 business days, depending on your location and shipping carrier availability. Please note that shipping times may vary due to customs processing, local postal services, or other factors beyond our control.
• United States: 7-17 business days
• Canada: 7-19 business days
• Europe: 7-17 business days
• Australia & New Zealand: 7-17 business days
• Rest of the World: 10-17 business days
Tracking Your Order
Once your order has been shipped, you will receive an email with a tracking number to follow the status of your shipment. Please allow up to 48 hours for tracking information to update after you receive the tracking details.
Additionally, customers can check their order status and tracking updates by logging into their account on our website using the email address provided during checkout.
Delivery Delays
While we strive to deliver your order within the estimated time frame, there are occasional delays due to reasons beyond our control, such as customs inspections, weather conditions, or postal service disruptions. If your order is delayed, please contact us at carseatcushionsco@gmail.com, and we will do our best to assist you.
Incorrect Shipping Information
It is the responsibility of the customer to provide the correct shipping address. If the shipping information provided is incorrect, and the order is returned to us, we will contact you to confirm the correct address and arrange for re-shipment. Additional shipping fees may apply for reshipping orders to corrected addresses.
Lost or Damaged Packages
As the seller, once we fulfill our responsibilities of accurately processing and shipping the customer’s order to the address provided during checkout, we are no longer responsible for lost, damaged, delayed packages, or issues caused by the shipping carrier once the package has left our warehouse.
If you face any of these issues, you are encouraged to contact us, and we will make every effort to work with the shipping carrier to resolve the matter. However, while we will do our best to assist, please note that we cannot guarantee a resolution, as these matters are ultimately handled by the shipping carrier.
Order Cancellations & Refunds After Shipping
Once an order has shipped, it cannot be canceled or refunded until it is returned and received back in accordance with our return policy. For full details on returns and refunds, please visit our Refund Policy.
Delays
While we strive to meet our stated delivery times, there may be delays due to circumstances beyond our control, such as inclement weather, natural disasters, or carrier delays. We appreciate your understanding and patience in such situations.
Customs, Duties, and Taxes
Please be aware that international shipments may be subject to customs duties, taxes, or fees imposed by your country’s customs department upon arrival. These additional charges are the responsibility of the customer. CarSeatCushions.com is not responsible for any customs fees or duties charged by your local authorities.
Contact Information
For any questions or concerns regarding shipping, please contact us at:
CarSeatCushions.com
Email: carseatcushionsco@gmail.com
Thank you for shopping with CarSeatCushions.com! We look forward to providing you with exceptional comfort and a smooth delivery experience.